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Part 1: Introduction to Dime.Scheduler
foundations
Orientation
Read-once orientation: how the academy works, who to contact, where to find docs and the FAQ, plus the partner program (licensing, services, marketing, how a typical engagement runs).
18 lessons
The first stop for everyone. Course orientation, FAQ and support resources, and the partner program — licensing, packages, marketing assets, services, and how a typical engagement plays out.
What you'll cover
- Course Overview5 lessons
- FAQ & Support5 lessons
- Partnerzone4 lessons
- Our Services2 lessons
- How You Can Help Us2 lessons
Lessons
18 lessonsCourse Overview
- 01Introduction to Dime.SchedulerUnderstand what Dime.Scheduler is, who it is for, and decide to keep watching.3 min
- 02Introduction to the courseKnow how the academy is laid out, how to navigate it, and which path through it suits you.3 min
- 03How & where to contact usKnow who to contact for help, and in what order to escalate.2 min
- 04Useful information, links and documentsKnow which resources to reach for outside this academy, and where to find them.2 min
- 05FAQHave your most common pre-course questions answered.3 min
FAQ & Support
- 06Documentation portalNavigate the documentation portal as a primary troubleshooting resource.3 min
- 07Application troubleshootingDiagnose common in-application issues like missing data and unexpected behaviour.3 min
- 08Setup troubleshootingDiagnose common setup-time issues during onboarding or configuration.3 min
- 09Integration troubleshootingDiagnose issues in connected systems beyond Business Central.3 min
- 10Contacting our support centerEscalate to support effectively when self-diagnosis does not solve the issue.3 min
Partnerzone
- 11Sales — LicensingUnderstand the Dime.Scheduler licensing model and how to position it to customers.3 min
- 12Installation packagesFind and use the right installation package for each customer scenario.3 min
- 13Marketing & Partner newsUse the partnerzone marketing assets and stay current with partner news.3 min
- 14DS websiteUse the public Dime.Scheduler website effectively in partner conversations.2 min